Frequently Asked Questions
Can one person really move heavy furniture on their own?
Yes! The Easy Abode MoveMate is specifically designed to make moving heavy furniture a one-person job. Lift each corner using the included lifting tool, position the rollers underneath, & glide your furniture to its new location with far less effort than dragging or lifting it manually.
Will the Easy Abode MoveMate scratch my floors?
No. The Easy Abode MoveMate is designed with non-slip rollers that help glide furniture smoothly, reducing the risk of scratching timber, laminate, vinyl, & tile floors. For best results, always ensure the floor is clean & free from debris before moving furniture.
Which MoveMate is right for me?
Square MoveMate (150kg Capacity)
Perfect for everyday household furniture and lighter items.
Ideal for:
- Dining tables & chairs
- Coffee tables
- TV units
- Bedside tables
- Small cabinets
- Bookshelves
- Smaller sofas (under 150kg)
Triangle MoveMate (300kg Capacity)
Designed for heavier furniture and large household appliances. With double the weight capacity, it's the best choice for moving bulky or heavy items safely.
Ideal for:
- Refrigerators
- Washing machines
- Large lounges & sofas
- Beds
- Wardrobes
- Solid timber furniture
- Heavy cabinets
Still unsure?
If you're unsure which one to choose, we recommend the 300kg Triangle MoveMate. It can handle both lighter and heavier furniture, making it the most versatile option for almost every home and giving you extra peace of mind.
Where are you located?
Easy Abode is proudly Australian-owned & operated, with our head office located in Western Victoria.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at easyabodeco@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.